Frequently Asked Questions

Lucent is a modern SaaS platform that helps teams manage projects, collaborate in real time, and automate workflows. It combines powerful analytics, team collaboration, and automation in one intuitive interface.

Lucent is designed for teams of all sizes — from small startups to large enterprises. Whether you're a team of 5 or 5,000, Lucent scales with your needs while keeping things simple and intuitive.

Yes! We offer a 14-day free trial on all plans with no credit card required. You can explore every feature and decide which plan is right for you before committing.

We accept all major credit cards (Visa, Mastercard, Amex), bank transfers for annual plans, and invoicing for enterprise customers. All payments are processed securely through Stripe.

Absolutely. You can upgrade or downgrade your plan at any time from your account settings. Upgrades take effect immediately, and downgrades apply at the end of your current billing cycle.

Yes, we offer a 30-day money-back guarantee on all plans. If you're not satisfied with Lucent for any reason, just reach out to our support team and we'll process your refund — no questions asked.

Yes, we provide a comprehensive RESTful API with full documentation, SDKs for popular languages, and webhook support. Our API is available on all paid plans.

Security is our top priority. We're SOC 2 Type II certified, use end-to-end encryption for data in transit and at rest, and offer SSO, RBAC, and detailed audit logs. We undergo regular third-party security audits.

Yes, you can export all your data at any time in standard formats (CSV, JSON, PDF). We believe your data belongs to you, and we make it easy to take it with you if you ever decide to leave.